Question 1

Is the contact data real?

Accepted Answer

Yes. KOLens crawls the actual links in each creator's TikTok bio in real time. We don't resell stale database records.

Question 2

Do credits expire?

Accepted Answer

Never. Buy once, use whenever. Credits carry over indefinitely.

Question 3

How does the Claude AI integration work?

Accepted Answer

Install the KOLens Cowork plugin once. Claude then has access to your KOLens account and can run searches, return results, and export files directly in the conversation.

Question 4

How is KOLens different from Modash or Upfluence?

Accepted Answer

Those tools are expensive databases for enterprise teams. KOLens searches TikTok live and extracts contact info automatically — no annual contracts, no per-creator fees.

Question 5

What keywords work best?

Accepted Answer

Product categories work best — 'skincare routine', 'home gym', 'dog training'. Broad terms return more creators; niche terms return more relevant ones.